Staff are available to assist via phone & email.
Main Phone: 530.583.3796
Sewer or Water Emergency Line: 530.546.1215
The Low Income Residential Water Customer Assistance Program (Program) offers financial support to TCPUD customers for their residential water charges. The Program provides a 50% reduction to the current ¾ inch Monthly Residential Water Metered Base Charge* for qualified applicants. Funding for the Program is limited and will be available on a first-come, first-served basis.
To be eligible for the Program, the following requirements must be met:
To learn more about qualifying for the Liberty Care Program:
The Program is administered on a calendar year. Please allow at least 30 days for processing for the discount to appear on your statement once your application for the program is accepted. TCPUD Water Customers can apply at any time throughout the year, but will need to reapply by December 1 to be eligible for Program funding by January 1.
For questions about the Low Income Residential Water Customer Assistance Program, contact:
*Savings under this Program are calculated based on the TCPUD Board adopted Water Base and Tiered Consumption Rates. To view TCPUD Utility Rates, visit tcpud.org/utility-rates.
The TCPUD is enrolled in the federal Low Income Household Water Assistance Program (LIHWAP) to help manage residential water and wastewater utility costs. The LIHWAP is administered by El Dorado and Placer counties and can provide financial assistance to low income TCPUD customers to help pay down overdue balances on residential water and wastewater utility bills.
To learn more about the LIHWAP federal assistance program and to apply: